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FAQ

Believe what you hear!

Frequently Asked Questions

How are products shipped?


All standard shipping is done via Canada Post. Other arrangements can be made, and a cost estimate will be provided.




What is the warranty on your pedals?


All Retro-Sonic pedals come with a standard 1-year warranty for manufacturing defects.




Are your products made in Canada?


Yes! Retro-Sonic is proudly Canadian. We source our parts from best-in-class suppliers and build, test, and package all of our pedals in Ottawa, Canada.




Do you have an artist program?


Unfortunately, Retro-Sonic does not offer an artist program.




What currency are your pedals sold in?


Retro-Sonic sells all pedals in United States Dollars only.




What power supply is needed for the old mono, AC version Chorus?


The first-generation Chorus ran on AC voltage. If you need an adapter for your old Chorus, we recommend the following 14V AC, 500mA wall adapter: https://www.jameco.com/z/ACU140050C6951-Jameco-Reliapro-AC-to-AC-Wall-Adapter-Transformer-14-Volt-500mA-Black-Straight-2-1mm-Female-Plug_171408.html




If I order a Flanger now, will it come with the updated brighter circuit?


Yes, all current Flangers now come with the brighter circuit.