Question 1

How are products shipped?

Accepted Answer

All standard shipping is done via Canada Post.  
Other arrangements can be made, and a cost estimate will be provided.

Question 2

What is the warranty on your pedals?

Accepted Answer

All Retro-Sonic pedals come with a standard 1-year warranty for manufacturing defects.

Question 3

Are your products made in Canada?

Accepted Answer

Yes! Retro-Sonic is proudly Canadian. 
 
We source our parts from best-in-class suppliers and build, test, and package all of our pedals in Ottawa, Canada.

Question 4

What currency are your pedals sold in?

Accepted Answer

Retro-Sonic sells all pedals in United States Dollars only.

Question 5

If I order a Flanger now, will it come with the updated brighter circuit?"

Accepted Answer

Yes, all current Flangers now come with the brighter circuit.

Question 6

What power supply is needed for the old mono, AC version Chorus?"

Accepted Answer

The first-generation Chorus ran on AC voltage. If you need an adapter for your old Chorus, we recommend the following 14V AC, 500mA wall adapter:
 
https://www.jameco.com/z/ACU140050C6951-Jameco-Reliapro-AC-to-AC-Wall-Adapter-Transformer-14-Volt-500mA-Black-Straight-2-1mm-Female-Plug_171408.html

Question 7

Do you have an artist program?

Accepted Answer

Unfortunately, Retro-Sonic does not offer an artist program.

FAQ