Question 1

How do we ship our products?

Accepted Answer

We ship all orders through Canada Post or Fedex as our standard method. Need something different? Let us know, and we’ll provide a custom shipping estimate!

Question 2

What warranty do Retro-Sonic pedals come with?

Accepted Answer

Every Retro-Sonic pedal is backed by a solid 2-year warranty that covers any manufacturing defects. We've got you covered—play with confidence!

Question 3

Are your products made in Canada?

Accepted Answer

Yes! Retro-Sonic is proudly Canadian. 
 
We source our parts from best-in-class suppliers and build, test, and package all of our pedals in Ottawa, Canada.

Question 4

What currency are Retro-Sonic pedals priced in?

Accepted Answer

All our pedals are priced in United States Dollars (USD)—simple and straightforward!

Question 5

Does the new Flanger feature the brighter circuit upgrade?

Accepted Answer

You bet! Every Flanger we ship now comes with the brighter circuit upgrade, adding that extra sparkle to your tone!

Question 6

What power supply is needed for the old mono, AC version Chorus?"

Accepted Answer

The first-generation Chorus ran on AC voltage. If you need an adapter for your old Chorus, we recommend the following 14V AC, 500mA wall adapter:
 
https://www.jameco.com/z/ACU140050C6951-Jameco-Reliapro-AC-to-AC-Wall-Adapter-Transformer-14-Volt-500mA-Black-Straight-2-1mm-Female-Plug_171408.html

Question 7

Does Retro-Sonic have an artist program?

Accepted Answer

We don’t currently have an artist program, but we’re always rooting for musicians who love our pedals!

FAQ

Frequently Asked Questions